When it comes to lifelike faux floral arrangements, both premium silk and real touch flowers offer exceptional realism. However, there are distinctive qualities that set them apart.

'Real touch' faux florals
Our 'Real touch' faux flowers feel just like the real thing. Each petal is coated with liquid latex to recreate the texture of genuine blossoms. The result? A lifelike touch that brings the joy of freshly picked flowers right to your fingertips.

Premium silk flowers
On the other hand, our premium silk faux flowers are crafted from high-quality silk materials. They boast a soft, luxurious appearance that captures the elegance of real blooms. While they may not replicate the exact texture of real petals like our 'Real touch' florals, they excel in presenting a natural and timeless aesthetic.

Both options cater to different preferences and occasions, ensuring you can choose the ideal floral solution for your specific needs. Whether you seek the true-to-life touch of our 'Real touch' flowers or the classic allure of premium silk, our collection has something extraordinary to offer.

You have the option to rent our products for a maximum of five days. The minimum rental duration is one day. Please keep in mind that the rental price remains constant regardless of the duration you select.

Our floral rentals follow a first-come, first-served basis. Presently, the earliest you will be able to reserve your rentals is 90 days in advance. This timeframe enables us to work closely with you, craft ideal arrangements, confirm inventory availability, and tailor everything to align seamlessly with your event's theme and preferences.

Should your event be sooner, feel free to reach out – we'll make every effort to accommodate your requirements.

To secure your rentals, full payment is required at the time of placing the order. For orders that are $300 and above, a $300 damage deposit will be automatically applied at checkout. For orders that are $300 and under, this deposit is waived. The deposit may be retained in the event of late return or damage to the flowers.

We know accidents can happen. If something gets lost or damaged beyond repair during your rental, we'll charge you three times the item's rental price. We also understand normal wear during events—like minor stains, worn petals, or small flower breakages. Our goal is to minimize your stress and evaluate wear and tear case by case. We're committed to being transparent and fair. If you have questions about our products or policies, just ask.

We understand that plans can change, and we aim to be as flexible as possible to accommodate your needs. Here's how our policy works:

Cancellation policy
We kindly request a 90-day notice (from your event date) for any cancellations. If you decide to cancel your booking with at least 90 days' notice prior to your event, your order is fully refundable.

Orders canceled less than 90 days before your event are deemed non-refundable, even if you secure your rental within 90 days before your event. This policy is in place to ensure we can accommodate our supply with demand and prepare your order well in advance to ensure it meets your expectations, and last-minute cancellations can be challenging to accommodate.

Rescheduling policy
We understand that unforeseen circumstances may necessitate a change of date. While we'll make every effort to accommodate date changes, this is subject to the availability of our products on the new date. We recommend that you reach out to us as soon as possible if you need to reschedule your event.

If you plan to change your order or any product selections, we kindly ask that you submit these requests by emailing us at general@bloomandborrow.ca at least 90 days before the event. This allows us ample time to adjust your order and ensure everything is perfect for your celebration.

Absolutely! We want you to feel completely confident in your choice of faux florals. To achieve this, we provide a no-commitment, free consultation session either in person, or via a video call.

During this consultation, you'll have the opportunity to see and feel our 'Real touch' or premium silk faux florals up close. These faux florals are crafted to ensure they not only look but also feel incredibly realistic.

We believe that seeing and experiencing our faux florals and other decor items firsthand will help you appreciate the exceptional quality and lifelike appearance of our products.

For your convenience, both delivery and pick-up options are available.

Delivery information
If you are located within the Edmonton, Sherwood Park, St. Albert, and Leduc area, our delivery service is at your disposal. We provide a delivery and pick-up option for a flat fee of $80 per trip. This all-inclusive charge covers both the initial delivery and subsequent pick-up of the items in your order, assuming they share the same rental duration.

It's important to note that the $80 fee pertains to items with identical rental durations in your order. In the event that your order includes items with different rental durations, an additional $80 charge will apply for each distinct time duration reflected in your order. This ensures that our service remains flexible and accommodating to the specific requirements of your rental arrangement.

Our delivery service operates from Monday to Friday, with delivery slots from 6pm to 9pm. On weekends, you can expect delivery between 10am and 2pm. If you are just outside the area we service, pick up option will only be available at this time. Please reach out if you have any questions about this.

Pick-up details
For those who prefer to pick up their orders, we'll provide you with the designated pick-up address closer to your event date. This option comes at no cost.

Once you have made payment to your rentals, we'll be in touch via email to coordinate delivery and/or pick up.

Late return policy
If rented items are not delivered or available for pick-up on the agreed return date, a late fee of $100 per day will be charged for up to three days after the agreed return date. This fee is in addition to any damage deposit provided.

Fourth day policy
If the rented products are not returned by the fourth day post the agreed return date, it is assumed that the products will not be coming back. In this case, the customer agrees to cover the replacement cost of the products. The replacement cost is calculated as four times the rental price (minus any late fees already levied, up to $300).

Notification and invoicing
Customers will be notified via invoice to collect late return or no return fees in accordance with this policy.

We understand that sometimes unexpected situations may arise, so we encourage open communication with our team if you anticipate any challenges with the return date.

We have received a number of inquiries on this option and we have decided to make this available! Feel free to book a free consultation session with us or reach out via our Contact form. It would be helpful to get a mood board (with your desired florals/wedding theme) along with notes on your event (e.g., date, time, location, party size).